Marmot Reviews
(Rated by 2313 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.0
- Good Value4.7
- Shipping & Delivery5.0
- Return Policy4.0
- Price & Quality4.5
Recent Customer Reviews (7)
Mary Cormier
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Coralie Fréchette
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Sebastian Gruenewald
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Alex Butler
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Elizabeth Berry
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Katrin Hahn
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Joshua Dolphin
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Marmot Pricing
Men's GORE-TEX Minimalist Pant
$185.00
Women's Refuge Pro Jacket
$425.00
Women's Galen Quarter Snap Pullover
$90.00
Men's Fairfax Midweight Flannel
$39.19 - $80.00
Payment Methods
Accepted Payment Options:
Prices for items on Marmot.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Marmot credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Marmot Pros & Cons
Pros
1
Extensive Product Range: Marmot offers a wide variety of outdoor gear and clothing for men, women, and kids, catering to various activities and weather conditions.
2
Quality Products: Known for their high-quality, durable products that can withstand extreme weather conditions.
3
Ease of Ordering: The ordering process is straightforward, with options to shop by activity or technology.
4
Secure Payment Methods: Marmot accepts various secure payment methods, including Visa, Mastercard, American Express, and PayPal.
5
Limited Lifetime Warranty: Marmot offers a limited lifetime warranty on all products, covering manufacturing defects.
6
Sustainability: Marmot prioritizes sustainability by using recyclable and reusable product packaging.
7
Customer-Friendly Return Policy: Marmot has a customer-friendly return policy, allowing returns within 60 days with free shipping.
8
Rewards Program: Marmot offers a rewards program where customers can earn points for purchases, reviews, and referrals, redeemable for discounts and free shipping.
CONS
1
High Price Tags: Some products are priced on the high side, which may be a deterrent for budget-conscious consumers.
2
Subpar Customer Service: There have been complaints about poor customer service, including long response times and unhelpful support.
3
Quality Issues: Some customers have reported issues with the durability of Marmot products, requiring frequent repairs.
4
Limited Shipping Options: Marmot only ships within the United States, which may limit international customers.
5
Final Sale Items Non-Returnable: Final sale items are non-returnable, which may be inconvenient for customers who need to exchange items.
Marmot Features and Benefits
Features
Customer-Friendly Return Policy
Purchases made on Marmot.com or from a Marmot Flagship store can be returned with an original receipt within 60 days of purchase for a refund in the original form of payment, minus non-refundable overnight and two-day shipping charges.
Free Returns
Returns are free through Marmot.com's return portal, where customers can find all necessary shipping labels.
Various Shipping Options
Offers standard and expedited services to accommodate customer needs.
Extensive Product Range
Offers a wide variety of outdoor gear and clothing for men, women, and kids, catering to various activities and weather conditions.
Quality Products
Known for high-quality, durable products that can withstand extreme weather conditions.
Ease of Ordering
Straightforward ordering process with options to shop by activity or technology.
Secure Payment Methods
Accepts various secure payment methods, including Visa, Mastercard, American Express, and PayPal.
Limited Lifetime Warranty
Covers manufacturing defects on all products.
Sustainability
Prioritizes sustainability by using recyclable and reusable product packaging, recycled materials, organic cotton, and PFC-free fabrics.
Rewards Program
Customers can earn points for purchases, reviews, and referrals, redeemable for discounts and free shipping; members view rewards history, receive birthday discounts, and exclusive offers.
Featherless Hoody
Lightweight and warm, made with hydrophobic yarns that repel moisture and retain loft even when wet, using 3M™ Thinsulate™ Featherless Insulation.
3M™ Thinsulate™ Insulation
Synthetic loose-fill insulation that mimics the warmth of down without the environmental impact.
WarmCube™ Insulation
The warmest insulation technology ever made, used in products like the West Rib Parka, which earned the ISPO Gold Award.
COOLMAX® EcoMade Technology
Quick-drying, UPF 50-rated fabric providing protection from moisture and the sun, used in the Hobson Midweight Flannel Shirt.
MemBrain Waterproof Technology
Provides waterproof performance, used in the PreCip Jacket which has won numerous awards.
Affiliate Program
Earn 8% commission on valid sales, with all organizational details including transaction processing and customer service handled.
Lightweight and Easy Compressibility
Designed for backpackers who prioritize comfort without sacrificing weight, e.g., Tungsten 2-Person Tent.
Bluesign®-Approved Shirts
Made from recycled Marmot UpCycle® products for exceptional quality and durability, e.g., Hobson Midweight Flannel Shirt.
Women’s Coastal Short-Sleeve T-Shirt
Comfy, breathable, and quick-drying, made with recycled polyester and organic cotton for minimal heat loss.
Women-Specific Gear
Pioneering women-specific styles, supporting female athletes and organizations worldwide.